Our Reservations Policy
You are always welcome to call our toll-free reservation phone number, if you prefer at 1-800-342-1552 or 218-246-8546. If you have questions, please feel free to call and we will get back to you as soon as possible.
Your deposit may be paid by VISA, MasterCard, Discover, personal check or money order. A 3% transaction fee will be charged for all Credit / Debit card transactions. Checks or money orders may be mailed to us at:
Attn: Reservations Desk
17221 Winnie Dam Road NE
Deer River, MN 56636
For reservations not made online, we will hold a cabin for 10 days from the date of our telephone conversation to allow time for your reservation form and monies to reach us. If the deposit is not received within that time, your reservation will automatically be cancelled.
Additional Persons Charge: Rates include the number of people as stated for each cabin. An additional person charge will be applied for each person exceeding that number. The Additional Person Charge is $30/night or $120/week. The Additional Person Charge for Winter Stays is $40/night.
Visitor Policy: Visitors must register at the office upon arrival. We reserve the right to limit the number of visitors.
Smoking Policy: Smoking is NOT allowed in any cabins or resort facilities under any circumstances! There WILL BE a $200 fee for violation of this policy Smoking is allowed outside but we ask that cigarette butts get disposed in proper containers.
Pets Policy: The Pines Resort is pet-friendly. We understand that your pets are like family members. We do allow pets with a $85 fee charged per pet/per cabin/per week or $20 per day. Pets must be leashed at all times; never left unattended, and must be cleaned up after. Owners are financially responsible for any/all damages caused by their pet(s). Due to the extra cleaning required in the cabin(s), the Pet Fee will NOT be waived.
Arrivals: No refund will be given for early departures. Cabin and watercraft rentals are subject to 7.375% Minnesota sales and local tax.
Deposits & Cancellations: We understand that from time to time guests must cancel their vacation for various reasons. We hope you will understand that your deposit is non-refundable and non-transferable. Deposits are applied to the last day of your stay.You are responsible for your entire stay.
Credit Card / Debit Card Transaction Fee Policy: A 3% transaction fee will be added to all Credit Card / Debit Card Transactions.